Job Summary

• Customer service representative with administrative duties including order processing

• Follow through on orders, liaising and communicating with customers, contract manufacturers and other departments to ensure customer satisfaction and on time delivery of product

• Strong data entry skills, including order processing and MRP maintenance

• Manage long lead-time assembly purchasing and regulate inventory levels of multiple warehouses simultaneously

• Prepare customer invoices and manage collection activities

• Position may also include other tasks as required by Spyder Controls

Position Hours

Location

Compensation

Annual compensation will range from $45,000 to $65,000 depending on applicant education, experience, credentials and performance.

Applicant Qualifications

• Legally entitled to live and work in Canada

• Must be proficient in MS Excel, Office, and other general computer skills

• Passionate about customer service with excellent customer communication skills

• Solving customer problems

• Remains composed under pressure, calm and patient demeanor when dealing with contacts

• Maintaining regular schedule with occasional extended hours

• Enjoy people and customer interaction in the professional environment

• Self-motivated to initiate and complete tasks and solve problems

Desirable (But Not Required) Attributes Include

• Electronics, ERP software experience, or customer service background