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Service Technician

Job Summary

  • Customer service role, trouble shooting RV electronic components and systems

  • Fielding phone calls from dealer or field service technicians, as well as end customers with product issues and general questions

  • Maintaining a calm demeanor and supportive attitude in all interactions with potentially frustrated or challenging customers and clients

  • The position requires strong electronics aptitude and trouble shooting skills

  • Understand electronics fundamentals, and system correlations

  • Ability to read electronics data sheets and wiring diagrams, and proactively apply this information to solving customers' problem(s)

  • The position may also include other tasks as required by Spyder Controls

Position Hours

8 am - 5 pm

Mon - Thurs

8 am - 12 pm*



Time Zone


Elkhart, IN

*Some Fridays 8 AM - 4 PM

Red Bay, AL


Annual compensation will range from $45,000 to $68,000 depending on applicant education, experience, credentials and performance.

Applicant Qualifications

  • Legally entitled to live and work in Canada

  • Highly analytical mind, with innovative and creative problem-solving skills

  • Basic computer skills

  • A strong sense of customer service and very good customer communication skills

  • Remains composed under pressure, calm and patient demeaner when dealing with difficult clients

  • Maintaining regular schedule with occasional extended hours

  • Carrying a professional and positive image and attitude regarding Spyder Controls and its products

  • Some travel may be required

Desirable (But Not Required) Attributes Include

  • Electronics, trouble shooting, or customer service background

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