Job Summary

• The Receptionist / Administrative role will include:

• Answering phone calls, identify the nature of the call, and forwarding phone calls to appropriate staff

• Capture and process service orders on SAP and Shopify

• Respond to client emails

• Meet and greet clients

• Set up conference rooms for meetings

• Process paperwork on the computer network

• Work with various staff on administrative tasks

• Office organizational duties

• Keep reception area tidy

• Position may also include other tasks as required by Spyder Controls

Position Hours

Location

*Seasonal Friday Variations

Compensation

Annual compensation will range from $40,000 to $55,000 depending on applicant education, experience, credentials and performance.

Applicant Qualifications

• Legally entitled to live and work in Canada

• Passion for great customer service

• A strong sense of customer service and very good customer communication skills

• Basic computer skills (Word and Excel proficiency required)

• Remains composed under pressure, calm and patient demeaner when dealing with difficult calls/clients

• Maintaining regular schedule with occasional extended hours

• Carrying a professional and positive image and attitude regarding Spyder Controls and its products

Desirable (But Not Required) Attributes Include

• Receptionist, administrative, or customer service background